The blog
Cancelling, done properly.
How to end the memberships, subscriptions and policies that don't want to let you go — and how to leave the paper trail that makes it stick.
What to do when a company ignores your cancellation
You cancelled and they carried on charging you as if nothing happened. Here's a calm, escalating plan — from a firm written notice to your bank and the regulators — to make a company that's ignoring you stop.
Read it Your rights · 8 min · 16 July 2026Cancellation dark patterns — and your rights in the UK & Ireland
Hidden cancel buttons, endless retention loops, 'call us' walls: the tricks that make leaving hard have a name. Here's how to recognise cancellation dark patterns and how consumers can push back.
Read it Cancelling · 7 min · 10 July 2026How to stop an insurance policy auto-renewing
Insurance quietly renews itself every year, often at a higher price. Here's how to stop an auto-renewal in time, opt out cleanly, and keep proof you did — before the next premium leaves your account.
Read it Cancelling · 8 min · 2 July 2026How to cancel a gym membership they won't let you cancel
Gyms make joining a tap and cancelling a maze. Here's a plain, practical way to end a gym membership that keeps charging you — and how to leave a paper trail that actually holds up.
Read it Your rights · 6 min · 28 June 2026Why send your cancellation by recorded delivery (proof of postage explained)
When you cancel something, the fight is almost always about whether you did — and when. Here's why recorded delivery and proof of postage turn 'I definitely cancelled' into evidence a company can't wave away.
Read it Cancelling · 8 min · 24 June 2026How to cancel a subscription that keeps charging you
A subscription you cancelled is still taking money. Here's how to stop it properly — cancel with the provider, leave a paper trail, and use your bank as backup without triggering more problems.
Read itReady to actually send one? We draft the formal letter and print, post & track it for you.
Draft my cancellation letter